Terms of Service

Updated: January 2025

1. Introduction

Welcome to Tandgent House, LLC (“Company,” “we,” “us,” or “our”). We operate as a publishing company focused on books and digital products, providing guidance, consulting, and support services in the areas of writing and self-help. Tandgent House, LLC also does business as:

Gateway Digital Solutions, Selfhelpshift, Tandgent House Publishing

These Terms of Service (“Terms”) govern your access to and use of our websites, platforms, and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.

2. Eligibility

You must be the age of majority in your jurisdiction (usually 18 years old) to use our Services.If you are using the Services on behalf of a business or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

3. Scope of Services

We offer a range of services, including but not limited to:

Publishing Services: Assisting with the publication of books and digital products.Writer Support & Consulting: Providing guidance on writing, editing, content development, marketing, and self-publishing.Self-Help & Coaching: Offering consulting and resources on personal growth, goal setting, and related topics.

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time.

4. User Accounts

Certain features of our Services may require you to create an account. When creating an account, you agree to:

Provide accurate and complete information.Keep your login credentials confidential and secure.Notify us immediately of any unauthorized use of your account.

You are responsible for any activity that occurs under your account.

5. Fees and Payment (If Applicable)

Fees: Some Services may require payment of fees. All applicable fees will be disclosed to you prior to payment.Payment Methods: We may use third-party payment processors. By submitting your payment information, you grant us the right to store and process your information with these third parties.Refunds: Any refund policy (if offered) will be disclosed in the specific service agreement or on our website.

6. Intellectual Property

Company Content: All materials and content provided by us (including text, graphics, logos, designs, documents, and other items) are our property or the property of our licensors, protected by intellectual property laws.Limited License: We grant you a non-exclusive, non-transferable license to view, download, and print content for your personal, non-commercial use. You may not reproduce, distribute, or modify any content without our written permission.User Content: If you submit or upload any content (e.g., manuscripts, artwork, or ideas) to us or through our Services, you represent that you own or have the necessary rights to the content. You grant us a non-exclusive, worldwide license to use, display, and distribute your content solely for the purpose of providing our Services to you.

7. Disclaimer of Self-Help Services

Our Services may include advice, strategies, or self-help guidance for personal development, writing projects, and publication. All such advice or guidance:

Is not Medical or Mental Health Advice: We do not provide medical, therapeutic, or psychological advice.Is Provided “As Is”: We make no guarantees about the effectiveness or outcomes of any self-help strategies.

8. Disclaimers

Use at Your Own Risk: You acknowledge that your use of our Services is at your sole risk.No Warranty: To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.External Links: Our Services may contain links to third-party websites; we do not endorse or assume responsibility for the content, privacy policies, or practices of those sites.

9. Limitation of Liability

To the maximum extent permitted by law, Tandgent House, LLC and its DBAs (and their owners, employees, agents, and affiliates) shall not be liable for any indirect, incidental, special, or consequential damages arising from your use (or inability to use) our Services, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to defend, indemnify, and hold harmless Tandgent House, LLC, its DBAs, and their respective owners, officers, directors, employees, and agents from any claim, liability, damage, or expense (including attorneys’ fees) arising out of or related to your breach of these Terms or your violation of any applicable law or third-party rights.

11. Termination

Termination by You: You may stop using our Services at any time.Termination by Us: We may suspend or terminate your access to our Services at any time, with or without cause or notice.

Upon termination, the licenses granted herein will immediately terminate, and you must cease all use of our Services.

12. Governing Law and Dispute Resolution

These Terms and any dispute arising under or related to them are governed by the laws of [State/Country], without regard to its conflict of law provisions. Any claims shall be brought exclusively in the courts located in [Jurisdiction], and you consent to personal jurisdiction in those courts.

13. Changes to the Terms

We may update these Terms occasionally by posting the revised Terms on our website. Your continued use of the Services after such changes constitutes your acceptance of the revised Terms.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: [email protected]

Address: Tandgent House, LLC, 8 The Green STE A, Dover, DE 19901

Privacy Policy

Effective: November 2019

Updated: January 2025

1. Introduction

Tandgent House, LLC (“Company,” “we,” “us,” or “our”)—doing business as Gateway Digital Solutions, Selfhelpshift, Julia Wali, Derrick Wali, The Mommy Coach, and Miracle Fast—respects your privacy and is committed to protecting it through our compliance with this Privacy Policy (“Policy”). This Policy describes how we collect, use, and safeguard your personal information when you use our services, including publishing, consulting, and self-help resources (collectively, the “Services”).

By accessing or using the Services, you agree to the collection and use of your information in accordance with this Policy.

2. Information We Collect Personal Information:

Name, email address, phone number, and mailing address (if you provide it).

Payment information (collected and processed securely by our third-party payment processors).

Non-Personal Information:

Browser type, device type, pages visited, time on site, and other analytical data that help us understand how you use our Services.

Information is collected through cookies or similar tracking technologies.

3. How We Collect Your Information Directly From You:

When you provide it by creating an account, signing up for a newsletter, or submitting a form on our website.

Automatically: Through cookies, log files, and analytics tools as you interact with our Services.

From Third Parties: Such as payment processors or referral partners that help us operate and provide the Services.

4. How We Use Your Information We may use your information to:

Provide and Maintain Services: Fulfill publishing requests, manage your account, and offer consulting or self-help resources.

Communicate: Send you updates, promotional materials, newsletters, or responses to inquiries.

Improve User Experience: Analyze how users engage with our Services to enhance design, functionality, and overall user satisfaction.

Legal Compliance: Comply with applicable laws, regulations, or legal processes.

5. Cookies and Similar Technologies We use cookies, web beacons, and other tracking technologies to:

Store user preferences.

Gather usage analytics to improve our Services.

Provide a personalized experience.

You can manage your cookie settings in your browser, but certain features of our Services may not function properly if you disable cookies.

6. How We Share Your Information We may share information:

Within Our Company and DBAs: Among Tandgent House, LLC and its DBAs to provide the Services or internal business needs.

Service Providers: With trusted third-party service providers (e.g., payment processors, email service providers) who perform services on our behalf.

Legal Requirements: If required by law or in response to valid requests by public authorities.

Business Transactions: If the Company is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure; therefore, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. We may retain certain usage data for internal analysis purposes.

9. Children’s Privacy

Our Services are not directed to children under [13/16]. We do not knowingly collect personal information from children without parental consent. If you believe we have collected personal information from a child without consent, please contact us so we can delete the information.

10. Your Choices and Rights Depending on your jurisdiction, you may have the right to:

Access: Request access to your personal data.

Correction: Request corrections to any inaccurate or incomplete personal data.

Deletion: Request the deletion of your personal data when legally permissible.

Opt-Out: Opt-out of certain communications (e.g., marketing emails) by following the unsubscribe link or contacting us directly.

To exercise any of these rights, please contact us at [email protected].

11. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party site you visit.

12. Changes to This Policy

We reserve the right to update this Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Services after such changes indicates your acceptance of the updated Policy.

13. Contact Us

If you have any questions about this Policy or our data practices, please contact us at:

Email: [email protected]

Address: Tandgent House, LLC, 8 The Green STE A, Dover, DE 19901

By using our Services, you acknowledge that you have read, understood, and agree to these Terms of Service and Privacy Policy.

Office: 8 The Green STE A, Dover, DE 19904

Call 302-550-5833

Site: www.tandgenthouse.com

Copyright 2025 All rights reserved | Tandgent House, LLC